Job Description

**Job Title: Apartment Leasing Agent**

**Location: Ann Arbor, MI** 

**Company: PDS Services** 

**Job Type:** Full-Time

**About Us:**
We are currently seeking a dynamic and motivated Apartment Leasing Agent to join our team and contribute to our mission of delivering outstanding tenant satisfaction.

**Job Summary:**
As an Apartment Leasing Agent, you will be responsible for promoting and leasing apartments in our residential communities. You will play a crucial role in showcasing our properties, engaging with potential residents, and ensuring their leasing experience is seamless. The ideal candidate will be personable, detail-oriented, and have a passion for customer service.

**Key Responsibilities:**

- **Leasing Activities:**
- Conduct property tours for prospective residents, showcasing the features and benefits of the apartments and community amenities.
- Assist potential tenants in the application process, providing necessary documentation and information.
- Follow up with interested applicants to answer questions and facilitate the leasing process.

- **Customer Service:**
- Provide exceptional customer service to all residents and prospective tenants, fostering positive relationships.
- Address tenant inquiries and concerns promptly and professionally, working to resolve any issues effectively.

- **Marketing:**
- Assist in implementing marketing strategies to attract potential tenants, including online listings, social media engagement, and community events.
- Collaborate with management to maintain accurate marketing materials and online presence.

- **Administrative Duties:**
- Maintain accurate records of lease agreements, tenant applications, and other essential documentation using property management software.
- Process rental applications, credit checks, and background screenings.

- **Community Engagement:**
- Participate in community outreach initiatives to enhance resident engagement and build a sense of community.
- Assist in organizing resident events and activities to foster a positive living environment.

**Qualifications:**

- High school diploma or equivalent; a degree in business, real estate, or related field is a plus.
- Previous experience in leasing, sales, or customer service is preferred.
- Strong interpersonal and communication skills, with the ability to connect with diverse individuals.
- Proficiency in property management software (e.g., Yardi, AppFolio) and Microsoft Office Suite.
- Knowledge of fair housing laws and regulations is a plus.
- Ability to work weekends and flexible hours as needed.

**Why Join Us?**
- Competitive salary and commission structure.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.

**PDS Services is an Equal Opportunity Employer.**

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