Job Description

Job Description

Job Description

We are looking for a dedicated Collections Specialist to join our team in Milwaukie, Oregon. In this contract role, you will play a key part in managing and improving collections processes, ensuring timely communication with clients and vendors. If you have a strong background in accounts receivable and customer relationship management, we encourage you to apply.

Responsibilities:
• Assess delinquent accounts and recommend appropriate corrective actions to resolve outstanding balances.
• Collaborate effectively with teammates to ensure smooth and precise communication with customers and vendors.
• Handle inbound calls from clients, addressing billing inquiries and providing clear solutions.
• Perform detailed reviews and updates of accounts receivable records to maintain accuracy.
• Execute billing functions, ensuring timely and accurate invoicing for all transactions.
• Utilize CRM tools to manage client interactions and track collection activities.
• Implement collection strategies to recover outstanding payments while maintaining positive customer relationships.
• Analyze account histories to identify trends and propose improvements to collection processes.
• Prepare regular reports detailing collection activities and account statuses.
• Adhere to company policies and industry standards in all collection practices.• Proven experience in collections, accounts receivable, or a related role.
• Proficiency in CRM systems to manage client relationships and streamline processes.
• Strong knowledge of billing functions and collection procedures.
• Excellent communication skills, both verbal and written, for handling customer inquiries and team collaboration.
• Ability to analyze account data and generate actionable insights.
• Experience in managing inbound calls and resolving billing issues effectively.
• Detail-oriented with the ability to maintain accurate financial records.
• Familiarity with industry best practices in collections and customer service.

Job Tags

Contract work,

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