We are looking for a highly motivated and detail-oriented Live Chat Agent to join our customer support team. As a Live Chat Agent, you will be the first point of contact for customers reaching out through our website or app. You will be responsible for providing fast, accurate, and helpful responses to inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities
* Respond promptly and professionally to customer inquiries via live chat.
* Provide accurate information about products, services, orders, billing, and policies.
* Resolve customer issues efficiently or escalate them to the appropriate team when necessary.
* Maintain up-to-date knowledge of company products, promotions, and systems.
* Log and track customer interactions and feedback using CRM or ticketing tools.
* Meet or exceed performance metrics such as response time, customer satisfaction, and resolution rate.
* Identify opportunities to improve customer experience and report recurring issues to supervisors.
Requirements
* High school diploma or equivalent
* Applicants must have a U.S. citizen, Canadian citizen, or Green Card holder.
* Prior experience in customer service or live chat support is preferred.
* Excellent written communication and typing skills (speed and accuracy).
* Strong problem-solving and multitasking abilities.
* Tech-savvy with the ability to learn new systems quickly.
* Ability to stay calm and professional in high-pressure situations.
* Flexible availability, including evenings, weekends, and holidays (if applicable).
PI277406286
Requirements
* High school diploma or equivalent
* Applicants must have a U.S. citizen, Canadian citizen, or Green Card holder.
* Prior experience in customer service or live chat support is preferred.
* Excellent written communication and typing skills (speed and accuracy).
* Strong problem-solving and multitasking abilities.
* Tech-savvy with the ability to learn new systems quickly.
* Ability to stay calm and professional in high-pressure situations.
* Flexible availability, including evenings, weekends, and holidays (if applicable).
Job Title: Remote Data Entry Clerk Compensation: $50/hour Job Type: Full-time / Part-time (Flexible Schedule) Reports To: Data Manager Job Summary: We are seeking a detail-oriented and highly organized Remote Data Entry Clerk to join our team. In this role...
...Position Overview Were seeking an experienced Assistant Project Manager to work directly with Senior Project managers in all aspects of the project lifecycle, and will be working regularly with Building Owners, Owners Reps, Construction Managers, General Contractors...
We are looking for a Junior UX Designer to join our growing product team. This role is ideal for someone early in their career who is passionate about creating intuitive, user-friendly digital experiences and eager to learn from senior designers while contributing fresh...
...development use Descript to scale their video production without scaling their teams or their budgets. We're looking for a Creative Director - someone who brings together creative vision, a commitment to craft, and a proven approach to team operations. This person...
...international law firm is seeking a Midlevel Real Estate Associate (Class of 2019-2021) to join... ...it's progressive culture, Associate development initiatives, and commitment to... ...+years' experience representing clients in commercial real estate transactions including acquisitions...