Job Description

Job Description

Job Description

POSITION: Manager, CMP Transitions & Start-Ups

COMPENSATION: Pursuant to applicable regulations, if this job is performed in a relevant State, the salary range is $72,000-$75,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

REPORTS TO: VP, CMP Operations

SUMMARY

As the Manager of Transitions and Start-Ups for Capstone Management Partners, you are primarily responsible for the project management-related functions with a specific focus on new start-ups, lease-ups, takeovers, dispositions, and due diligence projects for CMP’s housing clientele. This strategically and administratively focused position will also assist with developing, administering, and delivering transition-related training programs and material.

ESSENTIAL RESPONSIBILITIES (Included but not limited to):

• Directly support the VP of Operations and Chief Operating Officer as assigned.
• Manage and monitor the progress of all areas of a start-up, transition, or disposition including the completion of tasks from other departments in conjunction with the Client Services and Transition team at Cardinal Group.
• Manage and implement tasks such as Performance Accountability Charts (PACs), transitions trackers, ongoing communication, updates, etc.
• Participate in the process of building start-up operating budget(s) and research for year-one operating costs for new projects.
• Interface with vendors, construction managers, utility providers, and operators to determine costs, anticipated expenses, and multiple options were requested for service contracts, providers, etc.
• Successfully transition new communities to operations under CMP, review internal transition processes, memorialize policies, and procedures to ensure CMP builds a robust transition experience
• Prepare detailed takeover calendars, agendas, memos, and project assessments, as assigned, and host weekly transition meetings.
• Train internal stakeholders, stabilized operators (PMs, APMs, and CMs), and clients on transition processes while managing the corresponding survey results.
• Participate in Cardinal U training as required and champion the Cardinal Culture.

PREFERRED QUALIFICATIONS:

• 3-5 years of relevant industry experience in operations, training, and systems.
• 2-3 years of affordable housing experience preferred
• Excellent time management and organization skills as well as a professional attitude.
• Institutional knowledge of Cardinal Group and deep industry-specific knowledge of property management.
• Customer service focused (i.e., generating accurate and timely results and effectively.
• Communicating to team members, co-workers, and management).
• Ability to multi-task and self-manage workloads and projects.
• Effective presentation and facilitation skills.
• Ability to travel nationally 40-50% of the time and evenings/some weekends while on-site.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents primarily work in an office environment but may also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The Team Member is often required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Job Tags

Local area, Weekend work, Afternoon shift,

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