SSM Health Physical Therapy - Outpatient Division Patient Service Specialist (PSS) - Troy, IL Entry Level Position Pay Range: Entry-level position starting at $18-$20.68 per hour, based on years of experience Schedule: 40 hours per week, Monday-1:30-6:30P Wednesday- 1:00-6:00P Tu/Th/F - Float Generous benefits package including: Company matching 401(k) Comprehensive medical/Rx, vision and dental plan. Generous Paid Time Off Paid Sick Time with carry over Short and Long Term Disability Personal and Family Medical Leave Excellent Orientation Program We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!
This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization. Responsibilities include: Greets patients Answers phones Patient intake and data entry Insurance verification and pre-authorization Schedules patient appointments Operates front office of outpatient centers Supports therapists and therapy assistants Daily cash balancing and weekly banking deposits
Minimum Qualifications High School degree or diploma required Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required Preferred Experience One year in medical office setting that required multitasking preferred knowledge of health insurance preferred Equal Opportunity Employer including Disabled/Veterans
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