Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.... ...working. 6. Want to have fun while making pizzas and helping customers!!7. Be 18 years of age. Job Types: Full-time, Part-time Salary: $15.00 TO 18.00/hour...
Job Description Job Description Must be familiar with all aspects of commercial drywall, versatile and willing to learn new things
Bachelors degree or higher in English, Education, Linguistics, or a related field. TEFL, TESOL, or CELTA certification is preferred. Previous experience teaching English online or offline. Strong communication and interpersonal skills. Proficiency in online...
...customer service background Comfortable explaining tech/AI concepts to small business owners Reliable internet and ability to work remotely Compensation: ~$4$5 per hour (part-time)~ Potential for bonuses/commission on closed sales Company Description...
...Engravers & Silversmiths are currently seeking an experienced jewelry bench technician/silversmith/goldsmith to join our team! The... ...in practical work. Clint Orms Engravers & Silversmiths are designers and producers of handcrafted belt buckles, jewelry and accessories...